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Season Pass Terms

Thrill Hills Ski & Tube

Thrill Hills – Season Pass Terms & Conditions

Last Updated: December 2025

These Season Pass Terms & Conditions apply to all Thrill Hills season passes, including Adult, Child, Senior, and Family Passes. By purchasing or using a season pass, you agree to the following policies.


1. Season Pass Validity

A Thrill Hills season pass provides access to skiing and tubing during the current operating season only, on days and hours when the hill is officially open to the public.

Season passes:

  • Are non-transferable

  • May require photo ID at check-in

  • Are valid only for the person named on the pass

  • May not be shared, loaned, or resold

  • Must be presented when requested by staff

Misuse may result in revocation without refund.


2. Refund & Credit Policy (Specific Exceptions Only)

Season passes are non-refundable, except in the following limited circumstances:

A. Full-Day Operational Closure Before Opening

If Thrill Hills must close for the entire day before operating hours due to:

  • Severe weather

  • Safety concerns

  • Mechanical or lift failure

  • Emergency or power outage

…a credit or partial refund may be issued at Thrill Hills’ discretion.

B. Verified Medical Emergency

If the passholder experiences a documented medical condition that prevents continued participation for the remainder of the season:

  • A physician’s note may be required

  • Thrill Hills may issue a prorated credit or partial refund

  • Credits may only apply to the following season

C. Duplicate Purchases

If a pass was purchased more than once by mistake, we may refund the duplicate transaction.

Refunds are not issued for:

  • Weather changes after the hill opens

  • Cold temperatures

  • Late arrivals or early departures

  • Travel delays

  • Illness after arrival

  • A change in personal schedule

  • Minimal use of the pass

  • A guest deciding not to ski or tube anymore


3. Season Pass Replacement

Lost or damaged passes may be replaced for a $10 reprint fee.
Stolen passes should be reported immediately so they can be deactivated.


4. Operating Hours & Weather Conditions

North Dakota weather can change quickly. Thrill Hills reserves the right to:

  • Adjust hours

  • Open late

  • Close early

  • Offer limited terrain or lifts

  • Suspend activities during unsafe conditions

These changes do not qualify for refunds or credits.
Snow conditions, visibility, and terrain availability vary day to day.


5. Safety & Conduct Requirements

Season passholders must:

  • Follow all posted signs

  • Heed instructions from Thrill Hills staff

  • Use lifts, rentals, and runs safely

  • Wear appropriate winter clothing

  • Supervise minors as required

  • Stay within designated areas

  • Avoid reckless behavior

Thrill Hills reserves the right to suspend or revoke a pass without refund for:

  • Unsafe or reckless behavior

  • Harassment or disrespect toward guests or staff

  • Tampering with lifts or equipment

  • Violating hill rules or pass terms


6. Liability Waiver Requirement

All season passholders (and parents/guardians of minors) must complete the Thrill Hills Liability Waiver before using the hill.

Failure to complete the waiver means you cannot participate, and this does not qualify for a refund.


7. Photo & Video Policy

Thrill Hills may take photos or video on the property for:

  • Safety

  • Monitoring

  • Marketing or promotional use

Season passholders may appear in such media. If you prefer not to, notify staff—but complete avoidance cannot be guaranteed on a public hill.


8. Passholder Accounts & Check-In

Season passholders may be required to:

  • Create an online account

  • Show ID or digital pass

  • Check in at each visit

Accounts must contain accurate information.


9. Personal Property

Thrill Hills is not responsible for lost, damaged, or stolen items including phones, clothing, wallets, or equipment.


10. Policy Changes

Thrill Hills may update these Season Pass Terms at any time. The “Last Updated” date reflects the most recent version.

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